Terms of Service

Terms of Service — RegroLux

Welcome to RegroLux (“we,” “us,” “our”). These Terms of Service describe the rules for using our website, products, and services.

By visiting our website or placing an order, you agree to these Terms, together with our Privacy Policy, Shipping Policy, and Returns & Refunds Policy.

1. Our products

RegroLux offers red light scalp-care products designed to support a consistent at-home scalp-care routine. Our products are not medical treatment and are not intended to diagnose, treat, cure, or prevent any disease. For medical hair-loss concerns, speak with a qualified healthcare professional.

2. Orders

By placing an order, you agree that the information you provide is accurate and complete. We may accept, decline, change, or cancel orders at our discretion where necessary.

3. Pricing and payment

Prices, discounts, and product availability may change without notice. You agree to provide a valid payment method and authorize payment for your order.

4. Shipping

Estimated delivery is usually 5–7 business days. Delivery times are estimates and may vary due to carrier delays, customs, holidays, or events outside our control.

5. Returns and refunds

RegroLux includes a 90-day confidence guarantee. Return and refund requests must follow the instructions in our Returns & Refunds Policy.

6. Product information

We work to present product images, descriptions, and pricing clearly. However, display colors, packaging, and minor details may vary depending on device settings and product updates.

7. Intellectual property

All website content, branding, product images, text, and designs are owned by RegroLux or its licensors and may not be copied, reproduced, or used without permission.

8. Third-party services

Our storefront is powered by Shopify and may use trusted third-party tools for payments, analytics, shipping, and customer support. Your use of those services may be subject to their own terms.

9. Prohibited use

You agree not to misuse the website, attempt unauthorized access, interfere with security, copy content, submit false information, or use the website for unlawful purposes.

10. Limitation of liability

To the fullest extent permitted by law, RegroLux is not liable for indirect, incidental, special, or consequential damages arising from your use of the website or products.

11. Changes to these Terms

We may update these Terms from time to time. Continued use of our website after updates means you accept the revised Terms.

12. Contact

Questions about these Terms can be sent to support@regrolux.com.